實(shí)用商務(wù)英語(yǔ)寫(xiě)作情景100+

目錄
Part One 寫(xiě)作概述
Chapter 1 商務(wù)英語(yǔ)信函的分類、結(jié)構(gòu)和寫(xiě)作原則.............................2
1. 商務(wù)英語(yǔ)信函基本分類 Basic Categories of Business English Writing.....2
2. 商務(wù)英語(yǔ)信函結(jié)構(gòu) Structure of Business English Writing............3
3. 商務(wù)英語(yǔ)信函寫(xiě)作原則 Principles of Business English Writing...............4
Chapter 2 商務(wù)英語(yǔ)信函格式.....................................................6
Part Two 業(yè)務(wù)信函
Chapter 1 資信調(diào)查.............................................8
1. 資信調(diào)查函 Credit Information Inquiry Letter................8
2. 查詢新客戶資信信息
Consulting New Customer's Credit Information...................10
3. 帶附表的資信調(diào)查函
Credit Information Inquiry Letter with Attachment..................13
4. 資信調(diào)查有利回函 Favorable Letter of Credit Information........15
5. 資信調(diào)查不利回函
Unfavorable Letter of Credit Information.......................16
6. 為無(wú)法提供確切意見(jiàn)而致歉
Apologizing for Being Unable to Provide Precise Information.......18
7. 請(qǐng)求老客戶作為資信證人
Asking for Credit Certificate from Old Customers...............19
8. 要求對(duì)方提供資信信息 Asking for Credit Information............20
9. 同意資信調(diào)查請(qǐng)求
Accepting the Credit Information Inquiry Request...............22
實(shí)用表達(dá)Useful Expressions.................................23
Chapter 2 前期準(zhǔn)備..........................................................28
1. 咨詢產(chǎn)品信息 Consulting Product Information....................28
2. 發(fā)送產(chǎn)品目錄 Sending Product Catalog..............................30
3. 表達(dá)建立業(yè)務(wù)關(guān)系的意愿
Expressing Wishes for Establishing Business Relations................32
4. 接受建立業(yè)務(wù)關(guān)系
Accepting the Establishment of Business Relations............................33
實(shí)用表達(dá)Useful Expressions...............................................35
Chapter 3 商務(wù)關(guān)系..........................................................40
1. 建立商務(wù)關(guān)系 Establishing Business Relations.........................40
2. 與過(guò)去有貿(mào)易往來(lái)的公司恢復(fù)聯(lián)系
Resuming Relations with Old Customers.................................42
3. 尋求合作伙伴 Seeking for Business Partners.........................44
4. 聯(lián)系進(jìn)口商或出口商
Contacting Importers or Exporters.............................46
實(shí)用表達(dá)Useful Expressions............................47
Chapter 4 業(yè)務(wù)接觸.....................................................53
1. 索取樣品 Asking for Samples..............................53
2. 同意代理申請(qǐng) Accepting the Agency Application...............55
3. 請(qǐng)求試銷 Asking for Trial Sales.............................57
實(shí)用表達(dá)Useful Expressions...................................58
Chapter 5 價(jià)格談判......................................................62
1. 買方詢盤 Buyer’s Inquiry...................................62
2. 賣方發(fā)盤 Seller’s Offer...........................................64
3. 買方還盤 Buyer’s Counter Offer..............................66
4. 接受發(fā)盤 Accepting the Offer................................68
5. 拒絕發(fā)盤 Declining the Offer.............................70
6. 接受還盤 Accepting the Counter Offer............................72
7. 拒絕還盤 Declining the Counter Offer........................74
實(shí)用表達(dá)Useful Expressions.........................76
Chapter 6 價(jià)格變動(dòng).............................................81
1. 折扣 Discount............................81
2. 漲價(jià) Price Increase.............................83
3. 價(jià)目表 Price List.............................85
實(shí)用表達(dá)Useful Expressions.........................87
Chapter 7 訂貨與寄送樣品...............................90
1. 訂購(gòu) Ordering Goods...........................90
2. 送付樣品 Sending Samples..........................93
實(shí)用表達(dá)Useful Expressions............................95
Chapter 8 回復(fù)訂單.................................................99
1. 接受訂單 Accepting the Order.........................99
2. 拒絕訂單 Declining the Order....................102
3. 催促下單 Pressing for the Order........................105
4. 確認(rèn)訂單 Confirming the Order.........................108
實(shí)用表達(dá)Useful Expressions..............................110
Chapter 9 合同契約.........................................113
1. 購(gòu)貨合同 Purchase Contract..........................113
2. 售貨確認(rèn)書(shū) Sales Confirmation..........................120
3. 國(guó)際貨物運(yùn)輸合同 Contract of International Transportation of Goods......122
4. 代理合同 Agency Contract........................................125
實(shí)用表達(dá)Useful Expressions.............................128
Chapter 10 付款事宜...............................................132
1. 付款條款 Payment Terms............................132
2. 開(kāi)立匯票 Drawing a Draft.....................................134
3. 告知匯票要求 Notification of Bill Requirements..................135
4. 建議變更匯票 Proposing Bill Changes.........................136
5. 催促付款 Pressing for Payment......................................137
實(shí)用表達(dá)Useful Expressions..........................................142
Chapter 11 開(kāi)立信用證................................................145
1. 催開(kāi)信用證 Pressing for L/C.............................145
2. 告知已開(kāi)信用證 Notification of the Opened L/C......................147
3. 信用證修改與展期 Amending and Expanding L/C..............149
實(shí)用表達(dá)Useful Expressions....................................152
Chapter 12 發(fā)貨與包裝...........................................154
1. 發(fā)貨時(shí)間 Delivery Date..........................................154
2. 嘜頭要求 Shipping Mark Requirements.........................156
3. 包裝要求 Packing Requirements.............................158
4. 裝貨單 Packing List....................................159
實(shí)用表達(dá)Useful Expressions.............................162
Chapter 13 貨物運(yùn)送...........................................166
1. 裝運(yùn)申請(qǐng) Application for Shipment..........................166
2. 告知已裝運(yùn) Notification of Ready Shipment and Delivery..........168
3. 告知貨物發(fā)運(yùn) Notification of Product Shipment.................170
4. 告知貨物抵達(dá) Notification of Product Arrival...............173
實(shí)用表達(dá)Useful Expressions..............................174
Chapter 14 運(yùn)送失誤...........................................179
1. 投訴延誤裝運(yùn) Complaint for Shipment Delay..................179
2. 為延誤裝運(yùn)致歉 Apologizing for Shipment Delay..................181
3. 告知貨品抵達(dá)并郵寄支票
Notification of Goods Arrival and Sending Cheque..................183
實(shí)用表達(dá)Useful Expressions......................................184
Chapter 15 投訴與索賠原因.................................186
1. 投訴貨物質(zhì)量欠佳 Complaint for Poor Quality..............186
2. 投訴產(chǎn)品數(shù)量不足 Complaint for Shortage....................188
3. 投訴單據(jù)有誤 Complaint for Invoice Mistake............190
4. 投訴包裝不良 Complaint for Poor Packaging..................192
5. 投訴收到的貨物與訂單不符 Complaint for Wrong Items........................194
6. 投訴交貨時(shí)間延誤 Complaint for Delivery Delay..................196
實(shí)用表達(dá)Useful Expressions.....................................198
Chapter 16 投訴與索賠結(jié)果........................................202
1. 為送錯(cuò)商品致歉 Apologizing for Wrong Delivery...................202
2. 為質(zhì)量問(wèn)題致歉 Apologizing for Quality Problem..................204
3. 表示愿意調(diào)查 Expressing the Will for Investigation............206
4. 調(diào)解客戶退貨 Managing Customer for Returning Products.....................207
5. 拒絕理賠 Declining Claims.................................209
6. 告知替代品運(yùn)送 Notification of the Sending of Replacement.......211
7. 表示愿意擔(dān)責(zé) Taking Responsibility for Claims...................213
8. 調(diào)解客戶 Dealing with Customers.............................215
9. 改善服務(wù) Improving Service.............................217
實(shí)用表達(dá)Useful Expressions...............218
Chapter 17 保險(xiǎn)...............222
1. 要求保險(xiǎn) Asking for Insurance........................222
2. 介紹承保范圍 Introducing Coverage........................224
3. 接受保險(xiǎn) Accepting Insurance............................226
實(shí)用表達(dá)Useful Expressions............................227
Chapter 18 促銷..........232
1. 廣告海報(bào) Advertisement Poster.............................232
2. 報(bào)紙廣告 Newspaper Advertisement..........................240
3. 宣傳冊(cè) Brochure...................................242
4. 產(chǎn)品推薦 Product Recommendation........................248
5. 產(chǎn)品描述 Product Description..........................258
實(shí)用表達(dá)Useful Expressions......................260
Part Three辦公文書(shū)
Chapter 1 便條.................................................266
1. 收據(jù) Receipt....................................266
2. 欠條 Credit Note................................268
3. 留言 Message....................................270
4. 請(qǐng)假條 Note for Leave....................................273
實(shí)用表達(dá)Useful Expressions..................................276
Chapter 2 通知.....................................................278
1. 會(huì)議通知 Meeting Notice............................278
2. 歡迎新員工通知 Notice for Greeting New Colleagues...............282
3. 放假通知 Holiday Notice....................................284
4. 開(kāi)業(yè)通知 Business Opening Notice......................287
實(shí)用表達(dá)Useful Expressions................................290
Chapter 3 會(huì)議公文......................................................293
1. 會(huì)議邀請(qǐng) Meeting Invitation................................293
2. 會(huì)議議程 Meeting Agenda.......................................299
3. 會(huì)議記錄 Meeting Record..........................................303
實(shí)用表達(dá)Useful Expressions..................................306
Chapter 4 其他辦公文書(shū)....................................................309
1. 備忘 Memo.............................................309
2. 電子郵件 E-mail.........................................311
3. 報(bào)告 Report.................................................314
4. 人事調(diào)動(dòng)函 Personnel Transfer Letter............................316
5. 建議書(shū) Proposal...............................................318
實(shí)用表達(dá)Useful Expressions......................................320
Part Four交際信函
Chapter 1 求職招聘........................................324
1. 簡(jiǎn)歷 Resume....................................324
2. 求職信 Application Letter............................327
3. 推薦信 Recommendation Letter.........................331
4. 解聘信 Dismissal Letter...............................333
實(shí)用表達(dá)Useful Expressions...............................335
Chapter 2 人際交流..........................................338
1. 邀請(qǐng)與約見(jiàn) Invitation..............................338
2. 祝賀 Congratulations..........................340
3. 感謝與道歉 Gratitude and Apology..................343
4. 哀悼 Condolence...................................346
實(shí)用表達(dá)Useful Expressions.............................347
Chapter 3 預(yù)訂.........................................350
1. 預(yù)訂房間 Reserving a Room..................350
2. 預(yù)訂機(jī)票 Reserving a Flight........................352
3. 預(yù)訂晚宴 Reserving a Banquet.........................354
實(shí)用表達(dá)Useful Expressions........................................357