餐飲業(yè)職員英語口語大全

前言
Chapter 1 Booking Services 預訂服務
1 Reserving a Table      餐位預訂 
2 Confirming a Reservation 確認預訂 
Chapter 2 Service Etiquettes 服務禮儀
1 Serving Guests 迎客 
2 Showing Guests to the Table 引客入座 
3 Offering Apologies 向顧客道歉 Chapter 3 Dining Services 用餐服務
1 Chinese Breakfast 中式早餐 
2 Western Breakfast 西式早餐 
3 Recommending Dishes 推薦菜品 
4 Chinese Cuisine 中餐點菜 
5 Western Meals 西餐點菜 
6 Serving the Dishes 上菜 
7 Services during the Meal 席間服務 
8 Room Services 客房服務 
9 Snack Services 快餐服務 
10 Buffet Services 自助餐服務 
11 Grill and Hot Pot 燒烤和火鍋服務 Chapter 4 Wine and Liquor Services 酒水服務
1 Recommending Drinks 推薦酒水 
2 Soft Drink Services 飲料服務 
3 Coffee Services 咖啡服務 
Chapter 5 Other Services 其他服務
1 Telling Locations 指引場所 
2 Looking for a Lost Article 尋找失物 
3 Explaining the Dishes 講解菜肴 
4 Delivery Services 外送服務 
5 Settling the Bills 結賬服務 
6 Banquet Services 宴席服務 附錄
附錄Ⅰ：中餐主食與菜譜 
附錄Ⅱ：西餐主食與菜譜 
附錄Ⅲ：涼菜 
附錄Ⅳ：調料 
附錄Ⅴ：水果、飲料和甜點
附錄Ⅵ：酒類