商務(wù)英語(yǔ)口語(yǔ)大全

上篇 商務(wù)情景
01 建立聯(lián)系／2
02 與客戶見面／8
1．抵達(dá)機(jī)場(chǎng)Meeting at the Airport／8
2．自我介紹與介紹他人
Self-Introduction&Introducing the Guests tO others／12
3．初次接觸與進(jìn)一步接觸First and Further Contact／1
4．初到公司Arriving at the Company／19
5．安排約會(huì)Making an Appointment／21
6．取消約會(huì)Canceling an Appointment／24
7．告別Saying Good—bye／25
03 宴會(huì)宴請(qǐng)／28
1．宴會(huì)邀請(qǐng)An Invitation tO Dinner／28
2．用餐AtDinner／31
04 商務(wù)談判／36
1．委托代理談判Negotiating an Agency Agreement／3(
2．招標(biāo)談判Negotiations on Calling for a Bid／40
3．貿(mào)易談判Trade Negotiations／43
4．解決抱怨的談判Negotiations on Complaints／47
5．商標(biāo)談判Negotiating Trade Marks／50
6．討價(jià)還價(jià)談判Negotiating Prices／54
05 商務(wù)會(huì)議／58
1．策劃會(huì)議與執(zhí)行任務(wù)
Planning Meetings and Carrying Out Tasks／58
2．對(duì)策討論會(huì)Problem—Solving Meeting／63
3．業(yè)務(wù)伙伴會(huì)議Meeting with Business Partners／67
4．工作總結(jié)會(huì)Review Meeting／72
06 商務(wù)旅行／77
1．預(yù)訂賓館Reserving a Room／77
2．取消賓館預(yù)訂Cancelling a Reservation／80
3．登記入住Checkingin／82
4．客房服務(wù)Room Service／85
5．投訴Compl~nt／88
6．結(jié)賬離店Checking OUt／90
7．預(yù)訂機(jī)票Booking a Ticket／94
8．確認(rèn)航班Confirming a Flight Reservation／98
9．辦理登機(jī)手續(xù)Checking in／100
10．入境Immigration／102
11．過(guò)海關(guān)At the Customs／106
07 商務(wù)休閑／109
1．觀光Sightseeing／109
2．城市介紹City Introduction／113
3．餐飲Eating and Drinking／117
4．購(gòu)物Purchasing／120
5．聽音樂(lè)會(huì)／看地方劇
Going to the Concert{Theater／123
08 進(jìn)出口業(yè)務(wù)／127
1．詢價(jià)Inquiry／127
2．報(bào)價(jià)0ffer／129
3．包裝Packing／131
4．價(jià)格Price／135
5．支付條件Terms of Payments／137
6．裝運(yùn)Shipment／140
7．保險(xiǎn)Insurance／142
09 合資合作／145
1．代理Agency／145
2．技術(shù)轉(zhuǎn)讓與技術(shù)合作
Technology Transfer and Cooperation|149
3．兼并與收購(gòu)Mergers and Acquisition／153
4．投資合作Making Investment／158
5．貿(mào)易合作International Trade／161
10 日常事務(wù)／168
1．安排會(huì)議Conference Arrangements／168
2．客戶預(yù)約To Make Appointments with Clients／173
3．談?wù)摴ぷ鱐alk about Work／176
4．接待來(lái)訪To Receive Visitors／180
5．產(chǎn)品介紹Introduction to Products／182
6．預(yù)訂Making a Reservation／185
7．面試Interview／189
8．處理投訴Settling Complaints／192
9．下訂單Placing an Order／194
下篇 企業(yè)經(jīng)營(yíng)管理
11 創(chuàng)建企業(yè)／198
1．企業(yè)產(chǎn)權(quán)形式Forms ofBusiness Ownership／198
2．公司類型Types ofCompanies／202
3．商務(wù)計(jì)劃Business Plan／207
4．特許經(jīng)營(yíng)Franchise／211
12 公司簡(jiǎn)介／215
1．組織結(jié)構(gòu)Organizational Structure／215
2．參觀廠房Visiting a Factory／218
3．公司介紹Company Introduction／221
4．部門介紹Department Introduction／225
5．公司歷史Company History／230
6．公司員工Company Staff／233
13 企業(yè)戰(zhàn)略／237
1．公司責(zé)任Corporate Responsibility／237
2．商務(wù)環(huán)境Business Environment／241
3．工業(yè)間諜Industrial Espionage／245
4．工作安全Workplace Safety／249
5．辦公設(shè)備Office Equipment／254
14 商務(wù)溝通／257
1．展銷會(huì)Exhibition／257
2．廣告Advertisement／261
3，商業(yè)媒體Business Media／264
4．上下級(jí)溝通Negotiation with Superior／266
5．公司內(nèi)部溝通Internal Communication／270
15 人力資源／278
1．人員招聘Recruitment／278
2．領(lǐng)導(dǎo)素質(zhì)Leadership Quality／283
3．評(píng)價(jià)老板Comments on the Boss／288
4．求職面試lob Interview／290
5．招聘方式Recruitment Methods／296
16 市場(chǎng)營(yíng)銷／304
1．市場(chǎng)調(diào)查Market Research／304
2．營(yíng)銷戰(zhàn)略Marketing Strategy／306
3．產(chǎn)品介紹Product Presentation／311
4．客戶服務(wù)Customer Service／316
5．質(zhì)量控制Quality Control／319
6．產(chǎn)品定價(jià)Pricing／323
7．逾期付款Overdue Payment／326
17 生產(chǎn)運(yùn)營(yíng)／329
1．公司采購(gòu)Corportate Procurement／329
2．生產(chǎn)過(guò)程描述
Describing the Manufacturing Process／333
3．包裝與運(yùn)輸Packing and Shipping／335
18 公司金融／338
1．預(yù)算與財(cái)務(wù)管理Budget and Financial Control／338
2．財(cái)務(wù)報(bào)表Financial Statements／342
3．審計(jì)Audit／347
4．信貸控制Credit Control／348
5．國(guó)際支付International Payment／355
19 電子商務(wù)／363
1．網(wǎng)上購(gòu)物Shopping On line／363
2．信息技術(shù)Information Technology／365
3．網(wǎng)上業(yè)務(wù)Business On line／369
4．網(wǎng)站W(wǎng)ebsite／376
5．電子商務(wù)的優(yōu)勢(shì)Advantages ofE—commerce／380
20 組織文化／385
1．管理風(fēng)格Management Style／385
2．激勵(lì)員工StaffMotivation／390
3．公司使命Mission Statement／394
4．公司價(jià)值觀Corporate Value／399
5．公司政策Corporate Policy／404
6．公司文化Corporate Culture／408